Return & Exchange Policy
IMPORTANT INFORMATION FOR OUR INFLUENCERS: With no exceptions, returns are refunded via store credit.
With no exceptions, returns are refunded via store credit in the form of Kuhrizmuh E-Gift Card. Kuhrizmuh does not issue store credit for the original shipping charges.
All returns can be shipped to 1035 Putman Drive Ste I Huntsville AL 35824.
Thank you for shopping with us!
Can I exchange items?
We do not offer exchanges but we welcome you to return your item(s) by mail in accordance with our Return Policy by initiating return request via email to firstname.lastname@example.org.
Please send email subject: Return Request to ensure we can help to quickly resolve returns.
Requests must be submitted via email for all online orders. Request sent via direct message or private messaged via social media will not be processed.
All returns will be issued via Kuhrizmuh E-Gift Card with 1 year until expiration from return date.
Kuhrizmuh is not responsible for return shipping fees.
Kuhrizmuh reserves the right to deny return requests at our discretion.
What items are final sale?
All final sale items are considered final sale, non-returnable and cannot be returned for store credit.
Should I know anything else about the Online Return Policy?
Items must be unworn, unwashed, and have original tags attached and returned in their original packaging.
We are not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns.
All returns must include an order packing slip or return invoice from Online Return Request that clearly indicates which items are being returned. If this is not filled out correctly, your return may experience issues in processing. All returns can be shipped to 1035 Putman Drive Ste I Huntsville AL 35824.
Damaged, defective, or incorrect items must be reported within 7 days of delivery. Return drop-offs are not accepted at the corporate office.
What is the Store Returns Policy?
For in-store shopping an appointment must be made 24 hrs in advance prior to booking your appointment We do not provide cash refunds. We will accept exchanges within 10 days of the original purchase date with a valid receipt and all tags attached. We will accept returns for store credit only within 10 days of the original purchase date with a valid receipt and all tags attached. The following items are considered "Final Sale" and cannot be exchanged:
What about returning online orders in store?
We do not provide cash refunds. Upon returning the item, you will receive credit in the form of a gift card that can be used online or in store.
All items returned must be in original condition (including all paperwork, packaging, and accessories) with tags still attached. All items must be unworn, unaltered, and unwashed. Items considered "Final Sale" cannot be returned or exchanged in store.
When returning merchandise purchased online or at the store, the store return policy will apply to your online purchase. We will accept exchanges within 7 days of the original purchase date with a valid receipt and all tags attached. The following items are not eligible for an in-store return:
Should you receive a damaged, defective, or incorrect item, contact us at email@example.com. Once we have received your email notification, we will contact you to address and resolve the issue. Please make sure in subject line you put “Damaged/Defective/incorrect Items. This is to ensure your request is processed quickly and correctly to receive a full refund to your original payment method.
How do I schedule an in-store shopping experience?
In order to shop in store you must make an appointment. Please call 256-537-9660 and leave a message. Your request must be a 24 hour advance notice. Once you have scheduled your shopping experience you will receive a text notification with details of your appointment. If you cannot make your appointment please call the same number and cancel or reschedule.
Reserved Rights Regarding Returns
We reserve the right to solely define and limit, refuse, and/or reject returns from customers at any time due to:
An irregular or excessive returns history indicative of "wardrobing;"
An irregular or excessive returns history involving worn, altered, laundered, damaged, or missing items; or
Potential fraudulent or criminal activity.
Similarly, we reserve the right to refuse service to any customer or entity, due to similar actions as noted above.
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